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Access all of the survey findings.
Survey
Technologies
Health
Healthcare Chatbot
Interactive Therapeutic Robot
Surgical Robot
Helper Robot (Healthcare)
Robot Nurse
Virtual Call with Doctor
Chatbot Therapist
Transportation
Automatic Car Wash
Adaptive Cruise Control
Lane Departure Assist
Automatic Park Assist
Self Parking Valet
Autopilot
Autonomous Driving
Self-Driving Truck
Self-Driving Taxi
Passenger Drone
Hospitality & Travel
Passport Control Kiosk
Hotel Check-in Kiosk
Hotel Concierge Robot (Mobile)
Hotel Room Service Robot
Hotel Robot Concierge (Stationary)
AR Directions
AR Tourism
AR Translation
VR Tourism
AR Smartphone App
Smartphone
VR Headset 1
VR Workplace Training
VR Workplace
VR Education
Smart Glasses
Exoskeleton (Assisted Mobility)
Exoskeleton (Workplace)
Smart Watch
Online Video Call
Voice Assistant on Phone
VR Call with Family/Friends
Artificial Vision Device
Drone
Shelving and Inventory Robot
Food Delivery Robot
Package Delivery Robot 1 (Canine Bot)
Package Delivery Robot 2 (Wagon-like)
Package Delivery Robot 3 (Human-like)
Delivery Robot
Retail Sales Floor Robot
Helper Robot (General)
Robots
Augmentation
Home Automation
Flatscreen TV
Robot Vacuum
Smart Speaker
Home Automation
Robot Smart Home Assistant
Home Smart Doorbell
Home Smart Plug
Home Smart Thermostat
Home Smart Lighting
Home Smart Display
Smart Home Security
Retail/Grocery
Self Checkout Kiosks
Mobile Wallets
Loyalty Program App
Pre-order Grocery Pickup
Checkout-less Grocery Shopping
In-store Facial Recognition
AI Targeted Smart Ad
In-store AI Smart Mirror
Geo-Fencing
Digital Clothing Measurement
Retail Sales Floor Robot
In-store AI Smart Mirror
Chatbot Therapists
Chatbots offer a scalable communication solution, but their utility could be limited by contextual challenges.
4.5
The results indicated a reluctance to shift the more empathy-based aspects of healthcare to digital solutions.
Augmented Reality Translation
Augmented reality is most associated with gaming, but consumers are ready for alternate applications of this dynamic tech.
7.5
AR Translation was a top 20 tech in our survey, a promising sign for those planning to expand its use.
Checkout-less Shopping
With some of the more leading edge technologies, presenting a compelling use case will be a key factor in gaining consumer buy-in.
6.5
Checkoutless shopping had a ¼ neutral response rate, meaning there’s room to grow but only if the tech is framed in the right way.
Knowing which technologies your customers are ready for today can help you make smart investments for the future.
SURVEY INSIGHTS
Robots Among Us™
About Myplanet
Myplanet is a software studio and certified BCorp based in Toronto.
We specialize in creating bespoke Digital Experience Platforms and partner with leading technology providers to help brands craft omnichannel commerce experiences.
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MEDIUM
Comfort
LOW
Comfort
HIGH
Comfort
Robots Among Us: Bot Index Ranking
A ranking of consumer comfort levels with 70 different new and emerging technologies. Each technology was given a score from 1-10, with higher scores representing more accepted technologies, based on the percentage of respondents who indicated they would feel comfortable interacting with it.
